Raise a support ticket
Allow your IT admin to access this computer
Please click on the icon of your operating system to download our support software
Android (watch setup tutorial)
iOS (watch setup tutorial)
Launch the downloaded program.
It may be in your Downloads folder.
Give the 9-digit number to your IT admin.
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
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